Chick-fil-A hit $10.3B revenue in 2025 and refuses to go public, betting on family control and human hospitality over tech.
Chick-fil-A is one of America's biggest fast-food chains — but unlike its rivals, it refuses to sell shares to the public. CEO Andrew Cathy, the grandson of the founder, wants to keep the chicken chain a family business even as it expands into countries like Canada, Singapore, and the United Kingdom.
Most big restaurant brands are publicly traded, meaning anyone can buy a piece of the company on the stock market. Chick-fil-A is privately held — owned by the founding family and not listed on any stock exchange. Because of this, it doesn't have to report its earnings every three months like public companies do.
Still, financial disclosures reveal how the company performed in 2025:
While rivals like McDonald's struggle with slow customer traffic due to inflation (rising prices making people spend carefully), Chick-fil-A says it's having a good year thanks to strong service.
A key difference: technology. Many competitors are adding AI voice ordering at drive-thrus. Chick-fil-A is saying no — it wants real human interaction to keep its famous hospitality. The company has topped customer satisfaction rankings for over a decade.
Bottom line: Chick-fil-A is proving that a family-owned, privately held business can grow steadily and stay profitable without going public — focusing on people over quick profits.
This is an AI-generated summary. Read the original article at: https://www.cnbc.com/2026/10/04/chick-fil-a-ceo-andrew-cathy-family-ownership-growth.html